The final impression is what sells your kitchen – or wipes out your profit. You’re not selling a kitchen; you’re selling trust.
Monday, 21. September 2026 / 15:30 – 16:00
Don’t leave the final point of contact to chance.
Whoever is there at the time decides who comes in.
Process-oriented and managed customer handling at the final point of contact.
This is a certified further training programme funded by the Federal Employment Agency (BA) under the Qualification Opportunities Act, entitled ‘Personality- and AI-oriented Specialist in Sales and Customer Management’. For kitchen showrooms with fewer than 50 employees, there is 100% funding for seminar costs and 75% of wage costs.
Benefits:
- More referrals
- Fewer complaints
- Measurably more satisfied customers
- Competent service staff and clearly structured processes in customer contact
BONUS: Free funding assessment carried out on site.